We're pleased to offer the following services at Crest Hill Dog and Cat Clinic:
Our appointment book is computerized which allows us to efficiently make appointments for you and your pet. Our receptionists and team will attempt to accommodate all requests to the best of our ability. We are open for scheduled appointments from:
- Monday to Friday: 9am-6pm
- Wed: 10am-4pm
- Saturday: 8am - noon
We have a veterinarian and personnel on duty 6 days a week who are trained and equipped to handle any urgent care your pet has. Usually an emergency team consists of at least one veterinarian and several technicians working together to save a pet's life. Emergencies can be things such as rodent bait poisoning, hit by car, and chocolate ingestion. If you ever feel that your pet needs emergency treatment do not hesitate to call or come in immediately. If possible it is best to call before coming in so that a team member can advise you on your particular emergency. There will be an emergency exam fee of $60.
Although we recommend a scheduled appointment, we will accept walk in appointments. However, there will be a walk in fee of $10, in addition to the regular exam fee. Scheduled appointments are encouraged so we can keep wait times down for our clients and patients. We know how stressful a vet visit can be for your pet (and for some owners!) so minimizing wait times is of the utmost importance to us.
We are now offering boarding! Please read the information below regarding policy and procedures. Feel free to call us at anytime with questions.
Walk Outside: Any canine boarding will be leash walked outside by our trained kennel assistants a minimum of three times daily. (Please note in the near future we will have a fenced in outside area that will include runs and turf.)
Feeding: We feed Hill's Science Diet I/D. If you pet eats a different brand of food or is currently on a special diet please bring enough food for their stay. Please kindly label the food and/or food container prior to arriving. Any food remaining at the end of your pets' stay will be sent home with you.
Medications: Pets requiring daily oral or topical medication should bring the medication and be prepared to go over the instructions will one of our veterinary technicians/kennel assistant. There will be a $3 per day charge.
Toys and Personal Items: We will provide bowls, blankets, and bedding for your pet. Any toys, personal items or other belonging will be left at your own risk. We will make every attempt to return any items left with your pet, but we cannot be responsible for the destruction or loss of those items during the boarding visit. We will have you take off your pets' leash/collar when dropping off.
We are a medical supervised boarding facility. To ensure the safety of your pet as well as others, we require that all dogs are current on Rabies, DHPP, Bordetella (within the last 6 months), Canine Influenza (both H3N8 and H3N2) and a negative intestinal parasite screen within the past 12 months. The second influenza booster and intestinal parasite screen may be performed at the time of boarding, All cats need to be current with Rabies, FVRCP and a negative intestinal parasite screen within the past 6 months.
Any disease which potentially poses a risk to general boarding population (i.e. parasites, infections, etc.) will be treated upon diagnosis and any fees for these treatments will be incurred by the owner.
Please read the information below regarding our policy and procedure. Feel free to call us at anytime with questions.
We are a medical supervised grooming facility. To ensure the safety of your pet as well as others, we require that all dogs are current on Rabies, DHPP, and Bordetella (within the last 6 months). All of these vaccines must be completed 2 weeks prior to grooming. All cats need to be current with Rabies, FVRCP and a negative intestinal parasite screen within the past 6 months.
Crest Hill Cat and Dog Clinic accepts payment via cash, check, MasterCard, Discover, American Express, or Visa. So that we can continue to provide you high quality service utilizing the best medical technologies, we request that payment be made at the time services are rendered. Our facility also accepts payments through Care Credit, an independent organization through which payment plans are available.
We provide estimates for all surgeries and hospitalizations. If you have not received an estimate, you are welcome to request one at any time for your expected charges.
Crest Hill Cat and Dog Clinic offers discounted services to senior citizens and local area rescue groups. Pre-approval is required to qualify for the rescue group discounts; please call us for more information. A multiple pet discount is available for families with more than 3 pets.
Spay Illinois Low Cost Spay/Neuter Program
You can apply for a low cost spay/neuter for your pet through this program. They also offer low cost feral cat spay/neuter services. Their contact information is:
Phone # : 1(877)475-7729 (Phone hours: Mon-Fri, 9am to 2pm)
Local Animal Rescues
We support our local animal rescues/shelters and are dedicated to assisting in their ongoing efforts to save homeless animals and promote pet adoption. Here are a few organizations that we are currently associated with:
Shiba Inu Rescue Assocation (SIRA): http://www.savingshibas.com/
Angels on Wheels Animal Rescue: http://angelsonwheelsanimalrescue.com/default.aspx
New Rattitude Rat Terrier Rescue: http://www.newrattitude.org/
Making a Difference Rescue: http://makingadifferencerescue.com/
Will County Humane Society: http://willcountyhumane.com